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Landlord and Tenant Board help in Ontario

Whether you've received an eviction notice, have an LTB hearing coming up, or are dealing with a landlord who isn't holding up their end of the lease, we can help you understand your rights and what to do next.

Not legal advice. This tool is for informational and intake purposes only. Using this site does not create a lawyer–client relationship. Do not submit highly sensitive information until formally engaged.

Housing disputes can feel overwhelming, especially when the outcome could affect where you live or your rental income. Ontario's Landlord and Tenant Board process has strict rules and tight timelines. Getting proper guidance early can make a real difference.

Common situations we see

People come to us with all kinds of housing situations. Some of the most common include:

  • Receiving an N4 notice for non-payment of rent and not knowing what to do next
  • Being served an N12 or N13 and wanting to dispute it
  • A landlord who is refusing to make repairs or maintain the unit
  • Facing harassment, illegal entry, or interference with reasonable enjoyment
  • Dealing with a rent increase that may not be lawful
  • A tenant who has stopped paying rent or is causing damage
  • An LTB hearing that is coming up soon without any representation
  • A hearing that has already resulted in an order and needing to understand next steps

If your situation is not on this list, that does not mean we cannot help. Start an intake and tell us what is happening.

Understanding LTB notices in Ontario

There are many different LTB forms and notices, each with different rules, timelines, and consequences. An N4 is not the same as an N5, and an N12 is very different from an N8. If you have received a notice, do not assume you understand what it means or what your options are without speaking to someone first.

Common notices tenants receive: N4 (non-payment), N5 (interference, damage, overcrowding), N6 (illegal act), N7 (serious impairment of safety), N8 (persistent late payment), N12 (personal use), N13 (demolition or conversion).

How we can help

A licensed paralegal can represent you at the Landlord and Tenant Board. You do not need a lawyer for LTB matters, paralegals are fully authorized to appear and advocate on your behalf.

  • Reviewing notices and forms you have received to explain what they mean
  • Advising on your rights and obligations under the Residential Tenancies Act
  • Preparing your case, gathering evidence, and organizing your documents
  • Filing applications on your behalf at the LTB
  • Representing you at your hearing
  • Helping landlords enforce orders or navigate difficult tenancy situations
  • Advising on rent arrears, maintenance disputes, and bad faith eviction claims

What to expect after you reach out

1

Submit your intake

Tell us what is happening in your own words. There is no wrong way to describe your situation, we just need to understand the basics.

2

We review your matter

A representative will review your intake and reach out to discuss whether and how we can help. This review is free.

3

We discuss your options

We will explain what your notice means, what your rights are, what the likely next steps are, and what representation might involve.

4

We get to work

If you decide to proceed, we prepare your case, handle the paperwork, and appear with you, or on your behalf, at your LTB hearing.

Ontario tenants and landlords: knowing your rights

Ontario's Residential Tenancies Act governs most rental housing in the province. It sets out the rights and responsibilities of both landlords and tenants, including rules about rent increases, maintenance standards, entry into a unit, evictions, and much more.

The Landlord and Tenant Board is the tribunal that resolves disputes under this Act. It handles hundreds of thousands of applications every year. Hearings can be conducted in person, by phone, or by video depending on the matter.

Whether you are a tenant trying to stay in your home or a landlord trying to enforce your rights, understanding the process and having someone in your corner makes a real difference.

Frequently asked questions

I received an N4 notice. What does that mean?

An N4 is a Notice to End a Tenancy Early for Non-Payment of Rent. It is not an eviction order. It is a notice that gives you 14 days to pay the rent you owe or move out. If you pay the full amount within 14 days, the notice is void and the landlord cannot proceed to the LTB on that basis. If you have questions about your specific situation, we can help.

My landlord served me an N12. Do I have to move?

An N12 is a notice for personal use (meaning the landlord or a close family member is claiming they need the unit to live in. This notice has strict requirements. The landlord must pay you one month's compensation and the person named must genuinely move in. You have the right to dispute this at the LTB. Many N12s are challenged successfully.

What happens at an LTB hearing?

An LTB hearing is a formal proceeding where both sides present their case to a Member (adjudicator). Evidence is reviewed, each party speaks, and the Member issues a decision. Having proper representation can make a significant difference in how your case is presented and understood.

Can a paralegal represent me at the LTB?

Yes. Licensed paralegals are fully authorized to represent landlords and tenants at the Landlord and Tenant Board in Ontario. You do not need a lawyer for LTB matters.

My landlord is not fixing things in my unit. What can I do?

Tenants in Ontario have the right to a unit that is maintained in good repair and meets health, safety, and housing standards. If your landlord is failing to make repairs, you may be able to file a T6 application at the LTB to compel repairs and seek a rent reduction or other remedy.

How much does it cost to get help with an LTB matter?

We offer a free intake process to review your situation. A representative will contact you to discuss whether we can help and what that might involve. There is no cost or obligation to submit your intake.

Tell us what happened

Start your free intake. A licensed paralegal will review your situation and reach out to discuss your options.

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Free intake. No obligation. Not legal advice.

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Important notice

The information on this page is for general guidance only and does not constitute legal advice. Every situation is different. Submitting an intake does not create a legal relationship.

GotACase.ca, Legal Representation Made Easy. Ontario, Canada.